“When Emily joins a project, I know it will work and eventually become one of the things our organization can brag about. Her focus on functionality and the end user is refreshing in regulated atmospheres. When a problem is hard, she’s the one you want to call.”
— Former Press Secretary, Department of Veterans Affairs
In my career I have been a product manager, service designer, user researcher, program designer, and advisor to senior executives transforming the products, services, and/or organizations they run. In every role I translate deep understanding of human and organizational needs into viable solutions.
I am not currently doing client work, but always happy to chat.