Writing

• Human-Centered Design for Policy Nerds

• Modernizing the VA's application for healthcare

• Toward a Veteran-Centered VA

• Getting Digital Service Delivery Right

In the press

• Inside Obama's Stealth Startup, Fast Company

• Designs on VA, New York Times

• A Transformation is Underway at U.S. Veteran's Affairs, HBR

• Inside the Obama Tech Surge as it Hacks the Pentagon and VA, Wired

• The Tiny Team Taking on a Massive Reform of Government IT, Wired

• The U.S. Digital Service at VA Turns 3, Medium

Speaking + Facilitating

• Lean Startup (2018)

• Indonesia Open Government Jam (2017)

• Federal News Radio (2017)

• GW Salon for the Arts + Social Impact (2017)

• Technica (2016)

• Stanford University (Summer 2016)

• Personal Democracy Forum (2016)

• 1st ever White House "Hackathon" (2012)